Please let us know straight away, and within our 30 day notice period, via our contact form

If this article answered your question, and you have already submitted an email to us or via the form above - please do not select 'this article answered my question'. Doing so will close your original enquiry and prevent our team from engaging with you further.

Our team will need to know:

• your order number
• a brief description of the products and how they're damaged, including a photo
• the batch number and 'best before' date from the damaged Harringtons product packet

We would also like to know whether the outer parcel was damaged on arrival. If it is possible, please attach photos.

We will happily refund or replace damaged item(s)* however, our agents will need to investigate what happened to avoid issues in the future.

* - where possible