We will happily refund or replace damaged item(s) however, we need to investigate what happened to avoid issues in the future.

Please let us know straight away, and within our 30 notice period, via our contact form

providing your order number, a brief description of the damaged product(s), the batch number and best before date printed on the top of display box.

We would also like to know whether the outer parcel was damaged on arrival. If it is possible, please attach photos.