Please ensure you have the right code for the right type of order. Some codes will only work with one-off orders, others only with subscription orders.

Promotions codes will not work with bundles as they are already discounted.

Please also check whether you typed all the characters correctly. The system will notify you if there is an error and the discount is not recognised. If the discount code you are trying to apply doesn't affect your order and there is no system message displayed please contact us before placing your order as the discount can't be applied retrospectively.

If you still struggle or you are not sure what type of order your code will work with, please get in touch.