Consumer Care

Our dedicated team are available Monday to Friday between the hours of 09:00 - 12:00 (excluding bank and public holidays)

Please note: our phone lines can get very busy and we may be unable to take your call.
We strongly recommend using our alternative methods (email here or live chat) so we can deal with your query efficiently. We aim to respond to contact made by our email form within 24-48 hours.

Answerbot/ Live Chat can be accessed by clicking the yellow button that appears in the corner of our site. Operating hours are shown at the top of the chat window:

Retailers

Please visit the IPN contact us website