You can call our dedicated customer care team on 01549 470648, Monday to Friday (excluding public holidays).

Please note: at times our phone lines can get very busy and it may not always be possible to take your call. We strongly recommend using our alternative methods below (email or live chat) so that we can deal with your query more efficiently. We aim to respond to all queries logged through our email contact form within 24-48 hours, and through Answerbot/ Live Chat between the hours stated on the chat form.

Answerbot/ Live Chat can be accessed by clicking the yellow button that appears in the corner of our site. Hours of availability are available at the top of the window: