A Harringtons subscription gives you complete flexibility to change your scheduled subscription deliveries ahead of time, whether you have an upcoming holiday or you already have more food than you need.
You don't need to contact us to do this, you can do it any time yourself using the Harringtons Subscription Portal by following these simple steps.
Please note: you can only change the date of upcoming scheduled orders that have not yet been placed and you will need to do so at least 24 hours before it is due. You will be sent a reminder 3 days before your next subscription order is placed. If you are trying to change an order due today, or have already received an order confirmation, please see: Can I cancel my order?
Step 1 - Login to the Harringtons Subscription Portal
You will first need to login to the Harringtons Subscription Portal using the details you used when you registered.
If you're not sure what your login details are, you can enter your email address here to request a link.
Step 2 - Subscription Orders
Once you have logged in, you will see a list of your active subscription orders and the 'next shipment date' (the date your next order will be placed).
Click the 'edit' button next to the subscription you wish to change the date for.
Step 3 - Edit Subscription
Once you've clicked "EDIT" you will see the details of the subscription you've chosen to edit.
Click on the 'NEXT CHARGE DATE' to change it:
This will then show a calendar, allowing you to select an upcoming date to change your next scheduled subscription order to:
Important note: the 'next shipment date' (also referred to as 'next charge date') is the date when your next order will be placed. The date that your order will actually arrive will depend on when your order is despatched and how long it takes for our courier partners to reach you. For more information please see: Where is my parcel?
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1) Use the arrows either side of the month (as circled above) if you want to look further ahead or closer to now. |
2) Click on the date you wish to change to and it will be highlighted, as shown in the example above. Then click "update next shipment date" |
Once you have made your choice, the page will refresh and will now show the new date for your next scheduled subscription order:
You can only change the date of your next order. Any orders after that will be updated according to the schedule you have chosen (e.g. every 4 weeks).
Other things to note:
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You can change the delivery schedule if you require your orders more often or less frequently.
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You can check the dates of future orders by visiting the "SUBSCRIPTION FREQUENCY SCHEDULE". These will be set based on your next order date and the frequency of your orders.
- If you have multiple subscription items on the same day and would like to move them all to a different date, you will need to edit each item individually.
- You can only change the date of upcoming scheduled orders that have not yet been placed and you will need to do so at least 24 hours before it is due. Charges are processed and orders are packed in the early hours of the morning, if you are trying to change an order on the same day, please see: Can I cancel my order?