A Harringtons subscription gives you complete flexibility to change your scheduled subscription deliveries ahead of time, whether you have an upcoming holiday or you already have more food than you need. 

You don't need to contact us to do this, it's possible to do this yourself any time up to 24 hours prior to your chosen charge date using the Harringtons Subscription Portal by following the steps below. Please check your Junk/ Spam email folders regularly and add our email to your safe senders list to avoid missing these important updates!

Trying to change a product with today's date or already received an email order confirmation?

• please see: Can I cancel my order?

Some important information is available before you proceed with the guidance below, click here

Step 1 - Login to the Harringtons Subscription Portal

You will first need to login to the Harringtons Subscription Portal using the details you used when you registered.

If you're not sure what your login details are, you can enter your email address here to request a link.

Step 2 - Subscription Orders

Once you have logged in, you will see a list of your active subscription products and the 'next shipment' indicator (the date your upcoming order will be placed). 

Click the 'edit' button next to the subscription you wish to change the date for. 

Step 3 - Edit Subscription

Once you've clicked "EDIT" you will see the details of the subscription you've chosen to edit.

Click on the 'NEXT CHARGE DATE' to change it:

NOTE: The 'next charge date' (above) is the same as 'next shipment' that appears in your subscription list. This reflects when it will be ordered and a charge taken from your payment method. The order arrive dependant on when it is shipped and how long it takes for our courier partners to reach you. For more information please see: When will my parcel arrive? / Where is my parcel?

A calendar will be shown, allowing you to select an upcoming date to change your next scheduled subscription order to:

Once your choice is selected, the page will refresh and show the new date for your next scheduled subscription order:

You can change the date of your next order only. Orders which follow after that will be scheduled automatically according to the frequency you have chosen (e.g. every 4 weeks). 

Important:

• You must change the date of each product individually as there is no bulk adjustment currently available. If you want to move more than one product to the same date, then you will need to edit each item respectively.

• You can change the delivery frequency if you require your items more often or less frequently. We recommend making your changes and then checking your subscription schedule is correct (see next statement). Amending the frequency may or may not change the 'next shipment' date, so please check that before you navigate away from our site.
  
  

• You can check and modify the schedule for future orders by visiting the 'SUBSCRIPTION SCHEDULE' area. The next soonest order date is displayed at the top and following downward will be each date to follow which is dictated by your selected frequencies and chosen shipment dates.
  
  

• The date change must be completed at least 24 hours before the current date selected. Selecting the current day will automatically delay the item until the next working day, which can cause subscription mis-match if you purchase multiple products. You can only change the date of upcoming orders, not ones which have already been placed (usually confirmed by an HAR reference number and email). 
  
  • • Payment is taken during the early hours of the morning and orders are generally packed swiftly afterward. If you were looking to change an order placed today or during a weekend, please see: Can I cancel my order?

• A reminder email will usually be sent 7 days ahead of your next date. Please check your Junk/ Spam email folders regularly.