Our website will work on any device but some systems or browsers might cause issues when navigating our website. We highly recommend using a different browser if the one being used is Internet Explorer.
Internet Explorer is unfortunately outdated software and isn't supported by many websites as it lacks compatibility with modern website features, it is quite possible there are issues using the subscription portal in Internet Explorer.
In August 2020 Microsoft stopped supporting Internet Explorer for some of their own services (Microsoft Teams for example), and by August 2021 it is expected to stop being supported on most if not all of their services.
We recommend customers use the latest version of one of the following browsers for the best experience:
- Microsoft Edge (Microsoft's replacement to Internet Explorer)
- Google Chrome
- Mozilla Firefox
- Apple Safari
Alternatively, using a different device may help and if the issue still persists we would be happy to help. Please contact our customer service team providing the device, operating system and browser you are using. If you don't know how to check the above please use this safe link: What is my browser?