If you have received a discount code which is valid for use on an existing subscription arrangement, please view our dedicated article for step-by-step guidance - click here.
If you have a discount or voucher code to use at checkout, please follow these instructions to apply it to your order - before payment:
STEP 1 - PROCEED TO CHECKOUT
You will be given opportunity to apply your discount code before completing payment for the order. We recommend avoiding use of the 'Express checkout' option for PayPal or Google as you may miss the discount field to use.
Move down the page (past the shipping address information) until you reach the discount area to enter your code:
STEP 2 - APPLY DISCOUNT CODE
Make sure you enter your code exactly as you see it - including lowercase letters, capital letters, symbols and numbers where appropriate. When you're ready, click Apply.
If your code is applicable to the order you are trying to place, then you will see a message to show it's applied successfully. Should the code not be applicable, then a message similar to the below will appear:
After checking the Terms & Conditions of the offer, if you believe the code should still apply then contact our team who will be glad to investigate. It is important that you contact our team before you place the order if you want to benefit from the discount, as we cannot apply it after the order has been paid for.
Our team will need you to confirm your delivery address, a list of items you wanted to order and the code you want to use. Please complete our online form by clicking here and we'll come back to you.