Setting your delivery preferences
Your Harringtons order will be sent to you via one of our delivery partners, DPD or DHL Parcel UK. When your order has been dispatched, you'll receive an email from us notifying you who your parcel is being delivered by.
Both of our delivery partners provide a mobile app allowing you to:
- Upload photo(s) of your property and describe it or provide notes on how to find it
- Describe where you'd like your parcel to be left (including a photo) if you're not in when it arrives
- Set your preferred neighbour or neighbours to avoid in case they are in when you're not
- Track your deliveries and select from a range of options in case you won't be in
Once you've saved your details, they will be used for all future deliveries.
DPD
You can download the DPD app from your mobile's app store:
- Apple App Store (iPhones):https://apps.apple.com/gb/app/dpd/id1064977107
- Google Play App Store (Android/Google/Samsung etc.):https://play.google.com/store/apps/details?id=com.dpd.yourdpd&hl=en_GB&gl=US
Once you have installed the app, open it and follow these instructions to set your preferences:
- Tap on the 'cogwheel' icon (top-left) to access your profile
- Select your home address from the 'delivery addresses' section
- Fill out the details about your address (note: scroll down to reveal more preferences such as preferred neighbour). Once you have entered your details, then tap 'save'.
DHL Parcel UK
You can download the DHL Parcel UK app from your mobile's app store:
- Apple App Store (iPhones):https://apps.apple.com/gb/app/dhl-parcel/id1547798532#?platform=iphone
- Google Play App Store (Android/Google/Samsung etc.): https://play.google.com/store/apps/details?id=com.dhlparcel.consumerapp
Once you have installed the app, open it and follow these instructions to set your preferences:
- Tap on the 'cogwheel' icon (top-left) to access your profile
- Select "My Profile Settings"
- Select your home address from the 'delivery addresses' section
- Fill out the details about your address (note: scroll down to reveal more preferences such as safe place).
