Customer Care

Can I use my Pet Points at checkout?

  • Updated

Yes, but you'll need to redeem your Pet Points for a reward first. Simply visit the Rewards section of your Pet Club account and choose the reward you'd like to redeem.

Once redeemed, your reward can be applied at checkout or to an eligible subscription order. If you're not ready to use it right away, your redeemed reward will remain available in your account until you're ready to claim it.

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