Subscription Setup

• How do I set up a repeat / recurring subscription order?
• How do I manage my subscription?
• How do I get free delivery for my subscription orders?

Subscription Changes

• How do I change my subscription's payment method?
• How do I amend, add, remove or swap an item on my subscription settings?
• How do I change the date of my upcoming subscription order?
• How do I skip my upcoming subscription order?
• How do I apply a discount code to my existing subscription?

Subscription Troubleshooting

• I've been asked to "confirm your payment information to keep your subscription active", what do I do?
• I can't update my subscription payment details
• I haven't received my verification code / my verification code doesn't work
• I'm unable to change my subscription, my screen freezes or gets blank, what do I do?
• I've been told items on my subscription order are out of stock, what should I do?

Subscription Cancellation

• How do I cancel my subscription?
• I cancelled my subscription, why did you still send an order?

Subscription FAQs

• Why has the price of my subscription product changed?
• How do I get the subscription discount (15% off)?