After redeeming your Pet Points for a discount code, you’ll need to apply the code to your order to benefit from the discount. The type of reward you selected will determine where you need to apply it:
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Subscription reward – Provides £ off the next order for an existing subscription and can only be used in the subscription portal.
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One-time purchase reward – Provides £ off a new subscription order or any one-time purchase and must be used at checkout.
For step-by-step instructions on how to apply your discount code, see the relevant guide:
If you have selected the wrong type of discount reward, see: I chose the wrong type of Pet Club discount reward – can you change it?
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