I chose the wrong type of Pet Club discount reward – can you change it?

When redeeming a Pet Club reward, you’ll be given a choice of different discount types if you have an active subscription with us: Subscription reward – Provides £ off the next order for an existing subscription and can only be used in ...

• Updated 27 February 2025 11:34

Where do I find my Pet Club voucher code?

Q: I've chosen a voucher but it's disappeared, have I lost my points? No don't worry! Once you confirm the selected voucher then the code will appear on screen for you to copy. If this disappears before you have chance to copy it, they w...

• Updated 15 March 2023 11:05

How do I apply my Pet Club discount reward to my next subscription order?

To apply a Pet Club reward discount to your next subscription order, see the following guide: How to add a discount code to your subscription If you have already tried the above guide and you are having difficulty applying the discount, ...

• Updated 27 February 2025 11:48

How do I apply my Pet Club discount code after redeeming my points?

After redeeming your Pet Points for a discount code, you’ll need to apply the code to your order to benefit from the discount. The type of reward you selected will determine where you need to apply it: Subscription reward – Provides £ ...

• Updated 27 February 2025 11:54