If you have a discount code or voucher code which is valid on a 'new purchase' at checkout, including a new one-time purchase or a new subscription order, please follow the instructions outlined below to apply your discount before providing payment:

Step 1 - add items to your basket

Browse our website and add items to your basket as normal.

If your discount code is limited to a specific type of order (e.g. "one-time purchase" Vs subscription), make sure to select the correct type of purchase when adding the items to the basket.

Step 2 - continue to the checkout

After you have added items to your basket, continue to the checkout. You will be given the opportunity to apply your discount code before completing the payment for the order. 

If you are using an 'Express Checkout' option such as Apple Pay, Google Pay or Shop Pay, please ensure you have applied the discount code by following the next step first before selecting one of these payment methods.

Step 3 - apply your discount code

Entering the discount code

Make sure you enter your code exactly as you see it - including lowercase letters, capital letters, symbols and numbers where appropriate. To avoid mistakes, it is usually best to copy and paste the code, but make sure you haven't copied any extra spaces at the start or end of the code. When you're ready, click Apply.

If your code is applicable to the order you are trying to place, then you will see a message to show it's applied successfully and the order total will update to reflect the new discounted amount.