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I have been given a discount code but don’t know where or how to apply it
Where and how you apply your discount code depends on the type of order it is designed for: For new orders (including one-time purchases or new subscriptions)➡ How do I apply a discount code to a new order? For existing (active) subs...
How do I apply a discount code to an existing subscription order?
If you have a discount code that can be applied to an existing subscription (recurring/repeat purchase), this can be done within the subscription portal. For a step-by-step guide, please see: How to add a discount code to your subscription
How do I apply a discount code to a new order?
If you have a discount code or voucher code which is valid on a 'new purchase' at checkout, including a new one-time purchase or a new subscription order, please follow the instructions outlined below to apply your discount before provid...
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Why is my discount code not recognised as valid?
Enter a valid discount / discount not found error message When entering a discount code at checkout, you may see the message "Enter a valid discount code", or if applying it in the subscription portal, you might see "Discount not found"....
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Can I apply a discount code to an order after it has been placed?
No, once an order has been placed (meaning payment has been taken and you have received an order reference number or confirmation email), it is too late to apply a discount code. This applies even if your order is has not yet shipped. Yo...
How do I apply multiple discount codes to an order?
Unless stated otherwise, discount codes cannot usually be combined, and only one discount can be applied per order. If you have multiple discount codes and want to use them both, you will need to place separate orders, applying a differe...
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Why can I buy Harringtons products cheaper at another retailer?
If you’ve spotted our products at a lower price with another retailer, it's worth noting that individual retailers set their own prices. While we provide a recommended retail price (RRP) as a guide, each retailer has the freedom to set t...
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