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Harringtons Pet Food

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  1. Harringtons Customer Care
  2. Online Orders & Shipping

Online Orders & Shipping

General information about Harringtons pet food orders placed on our website

Delivery

  • Delivery Disruption
  • How do I get free delivery?
  • How do I set my delivery preferences?
  • How do I track my order delivery?
  • How much do you charge for shipping?
  • I have been charged incorrectly for shipping
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Order Problems

  • I can't order because there's a payment error or card declined
  • I have received a charge from Harringtons / IPN / Inspired Pet Nutrition on my bank statement that I don't recognise
  • My order arrived and products are damaged
  • My order arrived and products are missing
  • My order arrived and products are wrong
  • The courier is returning my order to Harringtons, what happens now?

Cancellations & Refunds

  • Can I cancel my order?
  • Do you accept returns?
  • Can I refuse my parcel?
  • I received a parcel I didn’t order

Discounts & Promotions

  • The discount voucher isn't working at checkout
  • How do I apply a discount code at the checkout?
  • The discount code isn’t working. I have been charged the full price?

Placing an Order

  • How do I place a single / one-off order? I don’t want to subscribe.

My Account

  • I can’t login into my account, my email is not recognised

Contact our customer care team

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Harringtons Customer Care

Inspired Pet Nutrition Limited, Dalton Airfield, Topcliffe, Thirsk, YO7 3HE.
Registered in England & Wales, company no. 2495237 • VAT no. 927 1515 28