Customer Care
Search
General
Can I feed my pet Harringtons food that’s past its best-before date?
For the health and safety of your pet, always prioritise feeding food that’s fresh and within its recommended date range. While it may be safe to feed Harringtons food after the best-before date, we don’t recommend it. The nutritional qu...
How long does Harringtons food last, and what is the expiry date?
If you’re looking to bulk purchase and store Harringtons food, it’s important to understand the shelf life and storage guidelines for both our dry and wet food options. By following these guidelines, you can safely store and use Harringt...
- Updated
How can I transition my pet to Harringtons food from another brand or type of food?
Suddenly switching your pet’s food—whether from another brand, or even a different type of food including home-cooked meals—can sometimes cause problems. Rapid changes in diet may lead to digestive upset or hesitation to eat, as pets oft...
- Updated
How can I transition my pet to a different Harringtons flavour or variety?
If your pet is already eating Harringtons regularly and you're simply switching between flavours within the same range, a gradual transition from one to the other is typically not necessary. The core ingredients across the flavours are u...
- Updated
Why does the weight of my Harringtons food differ from the advertised weight on the pack?
If you’ve weighed the food and found it slightly different from the weight advertised on the packaging, this is likely due to the 'e' symbol displayed next to the weight. The 'e' symbol indicates that the product is packed to an average ...
Is Harringtons an active member of UK Pet Food?
Yes, Harringtons, as part of our parent company Inspired Pet Nutrition (IPN), is an active member of UK Pet Food. You can view our membership listing on the UK Pet Food website here: Inspired Pet Nutrition Membership. This membership ref...
Do Harringtons Products Contain Purines, and What Are the Levels?
Harringtons products may naturally contain purines, as these compounds are found in certain ingredients, especially meats. Purines are present in foods due to their natural occurrence in cells and are highest in organ meats. They aren’t ...
- Updated
How to recycle your product packaging?
Dry foodWe use paper bags and plastic bags for dry food we manufacture. Harringtons dry food in the largest bags are plastic due to weight issues. A paper bag, unless of very heavy gauge, would not be strong enough to hold the weight of ...
- Updated
Do your foods contain palm oil?
We do not use palm oil or palm oil derivatives in any of our products.
Do you have measuring cups?
We do not have measuring cups. Our feeding guidelines are for weight of food and not volume. All ofour foods have different compositions and calorific values, so each food line would have to have itsown measuring cup.
Do you provide samples of your foods?
We do not produce a sample size pack to send out as this helps us keep our costs (and prices!)competitive. Our small bags are an ideal starter/trial size and do give a better idea of long-termsuitability than a small handful. We recommen...
- Updated