I'm missing product(s)

On some occasions your delivery may consist of multiple parcels which have been separated or 'split' whilst in transit. You can make use of the courier's mobile app (available for Android or Apple/iOS devices) to keep updated on their progress. These are available to download via the links present in your order dispatch email. You can also track via our website: Track My Parcel at Harringtons

If the tracking data available on the courier's app and/or dedicated website does not confirm when you can expect to receive the missing goods, we will be more than happy to chase the delivery of these for you. Please contact us via our Help Centre within 48 hours of the initial delivery - click Help at the top of our website or at the following link to drop us a message: Order & Delivery Form 

An investigation will be undertaken and may require the assistance of the delivery partner. Once this is concluded, should your missing item(s) remain undelivered then we will look to replace them as soon as possible.

I've received the wrong item

If you experience a discrepancy between the products received and your order confirmation, please get in touch immediately at the link above or using our Answerbot/ LiveChat service (yellow icon in the corner of our webpage), ensuring your Harringtons account email address is used. We will require your order reference number so please have this to hand. Our team may request a clear, legible copy of the packing slip that was enclosed with your goods.